Question 1

Where is Riverstone Apartments at Long Shoals located?

Accepted Answer

Riverstone Apartments at Long Shoals is located at 14 Wooster Street, Arden, NC 28704. The community offers easy access to Highway 26 and nearby shopping and services in the Arden area.

Question 2

What are the office hours at Riverstone Apartments at Long Shoals?

Accepted Answer

The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. Office hours may vary around holidays.

Question 3

How do I contact Riverstone Apartments at Long Shoals?

Accepted Answer

You can reach Riverstone Apartments at Long Shoals by phone at 833-905-2916. Office hours are Monday–Friday 9:00 AM–6:00 PM and Saturday 10:00 AM–5:00 PM.

Question 4

What apartment sizes and floor plan options are available at Riverstone Apartments at Long Shoals?

Accepted Answer

Riverstone Apartments at Long Shoals offers one-, two-, and three-bedroom apartment homes with a variety of layouts. Floor plan square footage ranges from 657 to 1,202 sq ft, with one- and two-bath options depending on the layout.

Question 5

What are the named floor plans at Riverstone Apartments at Long Shoals?

Accepted Answer

Available floor plan names include Arlington, Arlington B, Arlington II, Arlington B II, Asheville, Belhaven, Belhaven II, Bradley, Bradley II, Clarendon, and Clarendon II. Exact availability varies by unit and move-in date.

Question 6

Can I apply online for an apartment at Riverstone Apartments at Long Shoals?

Accepted Answer

Yes. Online applications are available, so you can complete the application process digitally at your convenience. Specific screening and approval details are confirmed during the application process.

Question 7

Do you offer short-term leases at Riverstone Apartments at Long Shoals?

Accepted Answer

Yes, short-term leasing is offered. Lease terms and availability can vary by apartment home and timing.

Question 8

What fees should I expect when leasing an apartment at Riverstone Apartments at Long Shoals?

Accepted Answer

Typical fees listed for this community include an application fee, administration fee, deposit, renters insurance, and an optional Rent Plus program. Other listed items may include an optional utility convenience program, an optional transfer fee, and an additional key fob fee.

Question 9

What in-home features come with apartments at Riverstone Apartments at Long Shoals?

Accepted Answer

Apartment features include an all-electric kitchen, granite countertops, stainless steel appliances, and an in-home washer and dryer. Homes also include central air and heating, spacious walk-in closets, and features like ceiling fans and 9-foot ceilings in the community’s amenity list.

Question 10

Do the apartments have stainless steel appliances and granite countertops?

Accepted Answer

Yes. Riverstone Apartments at Long Shoals lists stainless steel appliances and granite countertops as in-home features. Specific finishes can vary by apartment home.

Question 11

Is there a washer and dryer in each apartment home?

Accepted Answer

Yes, Riverstone Apartments at Long Shoals includes a washer and dryer in the home.

Question 12

What community amenities are available at Riverstone Apartments at Long Shoals?

Accepted Answer

Community amenities include a clubhouse, saltwater swimming pool, and a state-of-the-art fitness center with 24-hour access, golf simulator lounge. Additional amenities include a business center, resident social events, outdoor fireplaces with TVs, conversation fire pits, picnic areas with barbecues, and a spacious community deck.

Question 13

Is there a pool at Riverstone Apartments at Long Shoals, and what type is it?

Accepted Answer

Yes. The community features a saltwater swimming pool. Pool access and seasonal details can vary.

Question 14

Do you have a fitness center and studio classes at Riverstone Apartments at Long Shoals?

Accepted Answer

Yes. The community offers a 24-hour fitness center and a golf simulator lounge.

Question 15

Is Riverstone Apartments at Long Shoals a pet-friendly community?

Accepted Answer

Yes, Riverstone Apartments at Long Shoals is pet-friendly and welcomes cats and dogs. The community also offers pet-focused amenities such as a pet park, pet spa, pet waste stations, and pet events.

Question 16

Are there breed or weight restrictions for dogs at Riverstone Apartments at Long Shoals?

Accepted Answer

No. The pet policy states there are no breed or weight restrictions. All animals must have a current license and current vaccines for rabies and any other county-specific vaccines.

Question 17

What are the pet fees and monthly pet rent at Riverstone Apartments at Long Shoals?

Accepted Answer

The non-refundable pet fee is $400 per pet. Monthly pet rent is $25 per pet. Licensing and vaccination requirements also apply.

Question 18

How many pets am I allowed to have at Riverstone Apartments at Long Shoals?

Accepted Answer

The listed pet restrictions allow a maximum of two pets. Additional pet-related details are confirmed during the leasing process.

Question 19

What pet amenities and events are offered at Riverstone Apartments at Long Shoals?

Accepted Answer

Pet amenities include free pet treats, a pet park, pet events, pet waste stations, private outdoor space, and Yappy Hours. A pet spa is also listed among the community amenities.

Question 20

How do I request maintenance at Riverstone Apartments at Long Shoals?

Accepted Answer

Online maintenance requests are available for residents. The community also offers on-call and on-site maintenance support to address issues as they arise.

Question 21

Do you offer 24-hour emergency maintenance at Riverstone Apartments at Long Shoals?

Accepted Answer

Yes. Riverstone Apartments at Long Shoals lists 24-hour emergency maintenance as a community service. Routine and emergency response timing can vary based on the request type.

Question 22

Are the buildings non-smoking at Riverstone Apartments at Long Shoals?

Accepted Answer

Yes. Non-smoking buildings are listed among the community amenities. Community policies and designated areas, if any, are provided during leasing.

Question 23

Do you offer package acceptance at Riverstone Apartments at Long Shoals?

Accepted Answer

Yes. Package acceptance is listed as a community amenity. Specific package procedures and hours are provided to residents.

Question 24

Is high-speed internet available at Riverstone Apartments at Long Shoals?

Accepted Answer

Yes. High-speed internet access is listed among the community amenities, and apartments are also listed as cable ready. Provider options and any related details can vary.

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